Terms & Conditions

Terms & Conditions – Mubher

Please read these Terms & Conditions carefully before using Mubher Store or making any purchase. By accessing our website or using our services, you expressly agree to be bound by these Terms & Conditions.

1. Definitions

Store: Refers to the website Mubher, available at mubher-eg.com, and all its related services.
Customer: Any individual who visits the website, purchases products, or uses its services.
Products: Include all mugs, stainless steel bottles, and any other items made available for sale.

2. Acceptance of Terms

By using Mubher, you acknowledge and agree to comply with these Terms & Conditions. If you do not agree, you must immediately stop using the website.

3. Products & Specifications

The store is committed to providing high-quality products that match the descriptions and images as closely as possible.
Colors and details may vary slightly due to display differences or production updates. The store is not liable for such minor discrepancies.

4. Orders & Payment

Orders are confirmed once payment is completed using the available payment methods, or by selecting Cash on Delivery (if offered).
The store reserves the right to refuse or cancel any order for reasons including: product unavailability, incorrect information, or suspected fraud.
Prices displayed on the website are final and include applicable taxes (if any), but exclude shipping charges unless stated otherwise.

5. Shipping & Delivery

Products are shipped to the address specified by the customer at checkout.
Delivery times vary depending on the location, and the estimated timeframe is provided at checkout.
The store shall not be held liable for delays caused by force majeure events such as weather conditions, transportation strikes, or unforeseen circumstances.

6. Return & Exchange Policy

Customers may request a return or exchange within 14 days of receipt, provided the products are unused, in original condition, and with original packaging.
Products damaged by misuse or returned after the specified period are not eligible for return.
Refunds are issued after deducting shipping or handling fees (if applicable), once the returned items are received and inspected.

7. Intellectual Property

All content on the website, including text, images, logos, designs, and data, is the exclusive property of Mubher and protected under copyright and trademark laws.
Reuse or reproduction of any part of the website’s content without prior written permission is strictly prohibited.

8. Limitation of Liability

Mubher is not liable for any direct or indirect damages resulting from misuse of the products or failure to follow usage instructions.
In the event of a defective product, the store’s liability is limited to replacement or refund in accordance with the return policy.

9. Amendments to Terms

Mubher reserves the right to amend or update these Terms & Conditions at any time, and such changes shall become effective upon posting. Continued use of the website constitutes acceptance of the updated terms.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the Arab Republic of Egypt, and the Egyptian courts shall have exclusive jurisdiction over any disputes.

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